Last updated: 2026-10-25
These terms govern your use of SaySee. Before you agree, please read them, especially the parts in bold about allowance and charging, what happens if these terms are breached, the scope of SaySee's liability, and disputes. You can ask SaySee to explain any clause at saysee.support@icloud.com, and you can read and save the full text at any time. You accept these terms when you agree to them in the app. Agreeing does not waive rights the law gives you, and does not make valid any clause that the law treats as invalid. If you do not agree, do not use SaySee. If you downloaded SaySee from the App Store, Apple's Licensed Application End User License Agreement also applies.
Service
SaySee provides AI-assisted English conversation practice for personal, non-commercial use. The app is intended for spoken-English practice conversations. It is not a substitute for emergency help or professional legal, medical, financial, educational, exam-scoring, or psychological advice.
What SaySee is. SaySee is an English speaking-practice tool. Its partners and scene characters are practice roles that help you practise conversation; they are not designed to provide emotional companionship, psychological counselling, therapy or crisis support, and SaySee does not replace such services. You are responsible for judging AI-generated content, and for seeking help from qualified professionals, emergency services or people you trust when you need it.
Accounts
You are responsible for keeping your account secure and for activity under your account. Use your own account; do not sell, rent, lend or transfer it, or create accounts in bulk or by automated means. You may request data export or account deletion from within the app. Account deletion does not automatically cancel App Store subscriptions, and limited records may be retained as described in the Privacy Policy.
Minors
SaySee is not designed for children under 14, and they should not use it. If you are under 18, read these terms and the Privacy Policy with your parent or guardian, and use SaySee, including making any purchase, only with their consent. A parent or guardian who believes a child under 14 has given SaySee personal information can contact support to have it deleted. The app offers no age option under 14. If SaySee learns that a user is under 14, it may stop providing the service to that account and will delete the child's personal information as the law requires.
Subscriptions, Allowance, And Purchases
Digital subscriptions and extra allowance on iOS are purchased through Apple's in-app purchase system. Apple handles payment processing, subscription cancellation, refunds, and purchase account management according to Apple's terms.
Subscriptions and extra allowance unlock digital SaySee features only. Allowance has no cash value, is non-transferable, and is consumed when used in the app. Deleting your account ends gifted allowance such as invite rewards. It does not by itself take away purchased allowance you have not used: you can ask Apple for a refund under its process or contact support, and the balance is handled as the law requires. If Apple reports a refund, revocation, chargeback, or billing issue, SaySee may adjust the related subscription or allowance.
Purchased and gifted allowance supports no fixed number or duration of conversations; use depends on the features and models used. Because the reliability, quality and cost of AI models change over time, SaySee may adjust consumption standards, including for allowance you have already bought. Major structural changes are announced in the app in advance; other adjustments take effect when they are published in the app. Extra allowance you buy does not expire. Allowance included in a subscription is provided for the usage periods shown in the app and does not carry over to the next period. Gifted allowance may come with a validity period or conditions shown when it is given, and gifted allowance obtained by abuse, such as through multiple accounts, may be revoked. Gifted allowance has no cash value and cannot be withdrawn, transferred or refunded, except where required by law. Refunds for App Store purchases follow Apple's process.
Allowance is deducted based on actual use, according to SaySee's consumption standard. It pays for the AI processing SaySee performs to provide the features you use, not only the replies you see. Longer replies, images and scenes use more, and so does processing that runs automatically or in the background to support features you have turned on, such as summarising conversations, keeping partners' memories up to date, preparing scenes and suggesting scene ideas. Every model call in the service flow uses allowance, including quality and safety checks, regenerations and retries; quality assurance is part of what the service costs. To prevent runaway use, automatic retries are capped and usage is rate-limited. The same use is charged at the same rate for everyone on the same plan; SaySee does not raise consumption for individual users. Before you buy, the app shows how allowance is consumed and the main factors that affect consumption. Allowance is deducted according to SaySee's consumption standard as described in the app, based on actual use, and every deduction is recorded. If a deduction is recorded twice or against the wrong account, contact support and SaySee will correct the record after checking. Features that run only on your device, such as speech recognition and partners' voices, do not use allowance. Usage estimates shown in the app are based on current usage, and actual use may differ.
About how AI processing works. Because of the nature and current technical limits of large language models and related algorithms, the same request can produce different results, and some results may not be accurate. SaySee works to keep processing efficient, but a good result sometimes takes reasonable and necessary additional model calls, such as checks, regenerations or retries, and these use allowance. Some processing that supports the features you have turned on also runs in the background and is not directly visible during a conversation, such as summarising conversations, updating memories, preparing scenes, making recommendations, and quality and safety checks. It uses allowance too, and every deduction is recorded.
User Content
You keep your rights in content you provide, such as text (including what you say, transcribed on your device) and images. You grant SaySee a non-exclusive, royalty-free permission, limited to what is needed, to store, process and transmit that content, including to the AI service providers named in the Privacy Policy, to provide, protect, troubleshoot, and improve the reliability of SaySee as described in the Privacy Policy. SaySee does not use your conversations or memories to train AI models. You are responsible for having the right to share what you share, including photos of other people, and must not share other people's personal information without a lawful basis.
Acceptable Use
Do not use SaySee to create, send or spread content that laws and administrative regulations prohibit, or for unlawful, harmful, deceptive, harassing, discriminatory, sexual-exploitation, fraud, malware, privacy-invasive, intellectual-property-infringing or public-opinion manipulation purposes. In particular, you must not: (1) access SaySee by automated means such as bots, scripts or scrapers, or collect its content or data in bulk; (2) reverse engineer, decompile or tamper with the app, or extract its models, prompts or data, except where the law allows it; (3) try to bypass safety measures, usage limits or billing, including by jailbreak or prompt-injection techniques; (4) attack, probe for vulnerabilities in, overload or interfere with SaySee or the services it relies on (if you find a vulnerability, report it to support instead); (5) sell, rent, share or resell your account, allowance or access, or offer SaySee to others as a service; (6) obtain trial, invite or other gifted allowance or rewards through multiple accounts, false information or other improper means; (7) knowingly exploit an error in usage, allowance, billing or refunds to obtain benefits you are not entitled to, or obtain refunds, chargebacks or repeated compensation by inventing facts or forging or altering materials; or (8) impersonate others or infringe anyone's rights.
You may ask for refunds, dispute charges, complain or appeal as the law allows. A request that is refused, a different reading of the rules, or repeated objections are not by themselves a breach of item (7). For a transaction that has been refunded, SaySee may adjust the rights bought with it, but it does not penalise you for exercising these rights.
You must not use SaySee to encourage, assist or spread ways of harming yourself or others. Talking about your own difficulties, disclosing a risk or asking for help is not a breach. When you say you might harm yourself or are in danger, SaySee points you to sources of help. SaySee is not an emergency or medical service and cannot recognise or handle every emergency; if you are in danger, contact local emergency services or someone you trust right away. This does not relieve SaySee of the safety measures the law requires of it.
Where there is a factual basis for a breach of these terms or the law, SaySee may, depending on its nature, impact and what is necessary, warn you, remove the content concerned, limit features or usage, or suspend or end the service. After checking, SaySee may revoke the part of any allowance, rewards or other benefits obtained through fraud, abuse or system errors, and may adjust benefits tied to a refunded or reversed transaction accordingly. Where there is a real safety risk, a need to stop a loss from growing, or a legal duty to act at once, SaySee may first take necessary interim measures. Except where the law does not allow it, SaySee tells you the reason and how to object; if urgency prevented notice in advance, it tells you as soon as it can. You can object through support, and SaySee corrects a measure it finds was wrong. Ending the service or deleting an account does not by itself take away paid allowance you lawfully bought and have not used: the services already provided, any balance due and any proven loss are settled as the law requires, and SaySee does not seize the whole balance on its own estimate of loss. SaySee may keep necessary records, report to the authorities as the law requires, and seek compensation, as the law allows, for losses it can prove.
AI Output
SaySee replies and practice suggestions are AI-generated or AI-assisted and are not a natural person. Partners and scene characters are fictional unless you base one on a real person yourself, and what they say is generated by AI. AI output is intended to support language practice. Replies, translations, explanations, corrections, hints and other feedback may be wrong, incomplete or out of date, and do not represent SaySee's views. Do not rely on them for decisions about health, law, money, safety, exams or other important matters; check important information with a reliable source or a qualified professional. AI responses may also be delayed. You are responsible for how you use the output. Partners and their replies are an AI service, not conversations with real people. SaySee labels AI-generated content as follows: a short line of text stating that the text and voice are generated by AI and may be wrong, and asking you to verify them, stays at the foot of every conversation screen, including Chat, the conversation when you start using SaySee, scenes and conversation replays, and stays visible while you type. The same line is the label for the partners' synthesised voices played on those screens. When you copy a partner's message, the copied text ends with a note that it is AI-generated, and the data export file in the app states which of its contents are AI-generated. Do not maliciously remove, alter, forge or hide labels set as the law requires. When you publish AI-generated content through an online service, state that it is AI-generated and use the labelling tools that service provides. SaySee may limit, refuse, or moderate requests to protect users, service integrity, and legal compliance.
You may use the output generated for you for your own learning and other personal, non-commercial purposes. Similar output may be generated for other users.
SaySee's AI replies are written by third-party AI model services, today Volcengine Ark. The Privacy Policy lists the providers SaySee may use and describes what is sent to them and why.
Usage Reminders And Leaving A Conversation
After two hours of continuous conversation, SaySee reminds you to mind the time, and again every two hours if you keep going. You can leave a conversation at any time with the on-screen controls, or by saying or typing an exit phrase listed in the app's Feature Guide, such as "End conversation". The conversation then stops without the partner trying to keep you talking.
Intellectual Property
SaySee's app, design, partners and their names, avatars and voices, preset scenes, word lists and other materials SaySee provides belong to SaySee or its licensors. SaySee gives you a personal, non-exclusive, non-transferable and revocable licence to use the app for your own English practice. You may not copy, modify, sell or redistribute these materials, extract the app's data or models, reverse engineer the app except where the law allows it, or use SaySee's names or characters without permission. Open-source components in the app are governed by their own licences.
Feedback
If you send SaySee suggestions or ideas, for example by email, SaySee may use them to improve SaySee without restriction or payment to you. Personal information in what you send is handled under the Privacy Policy.
Changes And Availability
SaySee may change, replace, suspend, or route among features, pricing, quotas, AI models, providers, safety systems, model behavior, and availability, including by region. We will make reasonable efforts to keep the service reliable, but uninterrupted access, identical AI output, and permanent availability of every feature are not guaranteed. Changes to subscription prices follow Apple's rules, including its advance-notice requirements.
SaySee may interrupt the service for maintenance or upgrades, and gives notice in the app in advance where practicable. The service can also be interrupted by events outside SaySee's reasonable control, such as force majeure, network or power failures, attacks, government action, and outages or changes of third-party services SaySee relies on, including Apple, cloud providers and AI model providers. SaySee will try to restore the service promptly. Liability for interruptions follows the Disclaimers And Liability section below.
If SaySee plans to stop providing the service as a whole for reasons other than your breach, it will tell you in the app at least 30 days in advance, and will handle unused purchased allowance as the law requires, including helping you obtain a refund where the law requires one.
Changes To These Terms
SaySee may update these terms. For changes that materially affect your rights, SaySee will tell you in the app before they take effect and, where required, ask for your agreement again. If you do not agree, you can stop using SaySee before the change takes effect.
Disclaimers And Liability
SaySee provides an AI service for personal language practice. It does not guarantee that AI content is always accurate, complete, timely or suitable for professional decisions, and does not promise any exam result or learning outcome. This does not relieve SaySee of its legal duties on service quality, content safety and personal information protection, or withdraw specific service commitments it has made.
Whether SaySee is liable, and to what extent, is decided under the applicable law and the facts. For damages for breach of contract, the law considers whether the breach caused the loss, what was foreseeable when the contract was made, and how each side contributed to the loss arising or growing. SaySee does not compensate loss that has no factual basis, that the law does not treat as caused by the conduct in question, or that the law does not count as recoverable.
If you did not take reasonable care and this caused a loss, or you did not take suitable steps to stop a loss from growing, liability is set or reduced accordingly under the law; SaySee's own liability under the law is not removed by this.
If SaySee fails to perform its service obligations because of third parties such as Apple, cloud providers or AI model providers, SaySee is responsible as the law provides. Where an event meets the legal conditions of force majeure, it is handled according to its actual effect, and SaySee gives the notice, proof and mitigation the law requires.
Each side's burden of proof and duty to provide evidence is decided by law. Disputes over personal information follow the liability and burden-of-proof rules of the personal information protection laws.
These terms do not limit your rights to refunds, to the return of prepayments or other rights that cannot be excluded, and do not exclude or limit liability for personal injury or for property loss caused intentionally or through gross negligence. Nothing in these terms limits non-waivable consumer rights.
If, through your fault, you act unlawfully or breach these terms and SaySee suffers loss as a result, you are liable under the law for the loss corresponding to your conduct. SaySee must prove the conduct, the loss and the link between them. Recoverable loss can include fees actually paid that were necessary and reasonable to deal with third-party claims directly caused by that conduct or to protect SaySee's lawful rights, including legal fees that meet these conditions. A claim by a third party does not by itself mean you must pay that claim. SaySee does not ask you to bear losses caused by its own fault, its ordinary operating costs, or fines imposed for its own unlawful conduct. This does not affect your right to defend yourself or to dispute whether costs were necessary or reasonable.
Governing Law And Disputes
These terms are governed by the laws of the People's Republic of China, excluding for this purpose the laws of Hong Kong, Macao and Taiwan. If a dispute arises, you can contact SaySee at saysee.support@icloud.com to negotiate, or you can complain to the relevant authorities, apply for mediation, or sue in a people's court that has jurisdiction under the law. Contacting support or negotiating is not a precondition for exercising these rights or for applying for preservation or other remedies. These terms do not exclude or limit any choice of court the law gives you. If you live elsewhere, mandatory consumer protections of your place of residence still apply.
Contact
For questions about these terms, contact saysee.support@icloud.com. SaySee replies to complaints within 15 working days.