This policy explains what information SaySee collects, how it is used, and what choices you have.
Information We Collect
- Account information, such as your SaySee user ID and Apple Sign In name or email when Apple provides them.
- Conversation content, including text you send, companion replies, remembered expressions, and remembered practice moments.
- Images you explicitly choose to capture or upload for scene/image chat.
- App interaction data needed for app functionality, quota, companion state, learning surfaces, abuse prevention, and service reliability.
- Purchase and subscription information from Apple StoreKit.
- Device identifiers, push tokens, and similar technical data needed for secure login, notifications, diagnostics, abuse prevention, and service reliability.
- Diagnostics such as crash, performance, and operational error data.
Speech, Text, Images, And AI Processing
In the current iOS release, speech recognition runs on device. SaySee does not intentionally send raw microphone recordings to its servers for speech recognition, but transcribed text you choose to send may be processed by SaySee's backend and AI providers as conversation content.
Conversation text, optional images you share, and related context may be processed by SaySee's backend and cloud AI service providers to generate replies, maintain conversation context, enforce quota, prevent abuse, and operate the service.
How We Use Information
We use information to provide conversations, remember useful expressions, process subscriptions and quota, support export/deletion, improve reliability, prevent abuse, protect service integrity, and comply with legal obligations.
Images And Camera
SaySee only receives camera or photo content when you explicitly choose to share it. Shared images may be processed so the companion can respond to what you are showing.
Data Sharing
We do not sell personal data. We may process data with service providers needed to operate SaySee, such as cloud hosting, AI inference, diagnostics, payment verification, and Apple-provided system or App Store services. Service providers may process this data only to support SaySee's functionality and operation.
Apple-provided services, such as Sign in with Apple, StoreKit, push services, and iCloud/CloudKit sync where available, are governed by Apple's own terms, privacy disclosures, and user account settings.
Retention, Account Deletion, And Data Export
You can request data export and account deletion inside the app from Me -> Data and Privacy. Account deletion removes active account data according to SaySee's deletion flow. It does not automatically cancel App Store subscriptions; manage subscriptions through Apple. Limited records may be retained where needed for security, billing, fraud prevention, dispute handling, backup recovery, or legal compliance.
You may request access, export/copy, correction, deletion, withdrawal of consent where applicable, or complaint handling through the in-app controls or the contact email above.
Security
SaySee uses reasonable technical and organizational safeguards designed to protect information, but no networked service can guarantee absolute security.
Children
SaySee is not directed to children below the minimum age required by applicable law. Minors should use SaySee only with guardian consent where required. If you believe a child provided personal information without appropriate consent, contact us so we can review the request.
Changes
We may update this policy as SaySee changes.
Contact
For privacy questions, contact saysee.support@icloud.com.